- What is Farmigo's role in the relationship I form with a farm or producer?
- Farmigo enables the group-buying of fresh food directly from local farms & producers, making it affordable to get local, seasonal food. You can start or join a convenient pick-up location (workplace, school, neighborhood) and have different farms, producers and fishermen deliver fresh food directly to your group. Farmigo provides the platform for you and the producer to formulate a relationship and manage it in a convenient fashion.
- What kind of commitment do I make by signing up for a food subscription?
- Each farm and producer specifies the terms and length of the commitment period. You can read about their policy before signing up.
- Who am I paying; the producer or Farmigo?
- The transaction is between the consumer and the producer. Farmigo is the facilitator of the transaction. In other words, your payment goes directly to the producer who delivers your food.
- How does Farmigo make money?
- Farmigo charges a 2% transaction fee for food sold through the system. This is paid by the producer and does not impact the price shown to consumers.
- How do I add more producers and farms to my location?
- Have your site coordinator contact Farmigo. We have a network of farms and producers in various regions that we can connect to each location. We are constantly adding new producers to our network.
- What is the difference between a subscription, an add-on, and a store item?
- A subscription is the basis of your membership for each producer. Once you enroll for a subscription, you are eligible to select different add-ons to compliment your weekly delivery. These add-ons vary between producers and can include recurring orders of eggs, flowers, fruits, meats, baked goods, and more. Some producers offer store items. These are one time a la carte purchases. You can view what each producer offers by browsing their catalog (found in each location page).
- What if I am not happy with a delivery I receive?
- You should directly contact the producer that made the delivery. We have found that each producer on our network is highly motivated to ensure you have a good experience.
- Where is my payment information stored? Is it secure?
- Farmigo's payment system is integrated with transaction gateways that are PCI compliant. Your credit card or bank information is not stored on the Farmigo system. It is stored on the payment gateway's system to ensure the highest security measures are followed.
- What role can I take to grow the local food movement?
- Creating an alternative sustainable food system is an ambitious undertaking. It can only be done if the community takes an active role. Join an existing location or better yet, start a new one in your community.
- What is Farmigo's privacy policy regarding my contact information?
- Your contact information is passed to the producer for which you sign up. Farmigo's policy is that this information is completely private and can not be used for any other purpose than delivering you the best food possible.
- How difficult is it to start and become the organizer of a new location?
- It is very easy. Click on the "start a location" tab and complete the short form. A Farmigo representative will be in touch with you to guide you through the process.
- Can I have my subscription delivered to my house?
- There are a few locations offer home delivery. This is specified in the location overview information.
- Can I select the contents of each food subscription delivery?
- It depends on the producer you select. Each producer has their own policy. Be sure to browse through their offering and policy before signing up.
- Can I visit the farm/producers?
- Our farmers and producers are happy to show you around. They are passionate about the food they grow and like to share their excitement. To see each producer's visiting hours and open day schedules, visit their individual websites.
- What is Community Supported Agriculture (CSA)?
- Community Supported Agriculture (CSA) is a mutually beneficial partnership in which a consumer makes a commitment to a local farmer by purchasing a "share" of the farm. This initial investment provides the farmer with the type of financial support needed to cover the costs of production (many which incur in the beginning of the growing season), while the consumer sees a return on the investment in the form of weekly delivery of fresh produce throughout the harvest season.
- What is so important about eating Local?
- When you eat local, you are not only supporting your local economy, but you also develop a relationship with your food grower that allows you to gain a new understanding of what goes into food production. When you eat local, you are getting healthy, fresh produce, in season, which has often been harvested just one day prior to arriving to your home. When you eat local, you eat sustainably by promoting biodiversity and lowering the amount of energy required to grow and transport your food.
- Is all of the food organic?
- If your definition of organic is the USDA organic label, then no, not all our food is certified organic by the USDA. Some of our producers and farmers are very small farms and have opted not to pay the fees for the organic certification license. Our priority is that the farmers we work with are local, that we have relationships with our producers, that their practices are sustainable, and that we can trace back every last veggie, fish, dairy or cut of meat to it's source!
- Why is organic produce more expensive than industrial agriculture?
- When you purchase organic produce, you are paying the real environmental and human cost of food production. Not only are your farmers earning a fair, living wage, but you are also paying to protect your own water, air, and soil. Heavy government subsidies for big industrial farms create an artificially low price that does not include the cost of future health bills and environmental degradation from toxic chemicals that are used.
- What does it mean to be a Local Hero?
- Being a local hero means you are taking action to bring fresh, local food to your office, school, home, or community center. We will work with you to establish your site and connect you to producers in your area.
- What are my responsibilities as a Local Hero?
- As a local hero, you are responsible for recruiting members to join your pick up site. Most farms require a 10 member minimum to open a site.